Style with Purpose

1. Personal Discovery: You’ll start your journey with with an intimate consultation where we explore your unique style essence, lifestyle needs, and personal preferences

2. Curated Selection: Receive thoughtfully considered recommendations that reflect your authentic self—not trends or algorithms. The recommendations will appear in your personal boutique.

3. Perfect Fit: After you’ve made your purchases, you can schedule a fit review with your stylist and assess whether the size and item fits your body as expected.

4. Lasting Relationship: Your EDITH stylist evolves the recommendations based on your style journey.

After completing your 30 minute consultation, your stylist will conduct a meticulous curation of items into a personalized boutique for you. This process generally takes between 2-3 days and you will receive an invitation to your boutique when it is ready.

Our 1:1 consultations are generally between 30-45 minutes over video chat. During your call, you will be asked questions about what you believe to be missing, what you aim to achieve, what you value, and what your budget is to work with.

Your EDITH consultation is a collaborative artistic experience inspired by Edith Head's legendary Hollywood approach. Unlike typical styling services that rush through basic preferences, we explore your lifestyle rhythms, emotional connections to clothing, and how you want to feel in different settings. Our stylists are trained in architectural principles of garment design and how clothing interacts with different body types—not just current trends. This depth allows us to recommend pieces you might never have considered but that become signature elements of your personal style.

While most styling services match you with mass-produced items, EDITH creates a genuine couturier relationship reminiscent of Hollywood's golden era. Our stylists partner directly with local artisans, manufacturers, retailers, consigners, and buyers to curate garments that are proportioned for you. This eliminates the compromise of standard sizing that even luxury brands require. Additionally, our background in costume design means we focus on how garments move with you throughout your day, not just how they look in a mirror or photograph. The result is clothing with presence and personality, not just fashion that follows trends.

EDITH invests approximately three times the industry standard in consultation hours per client, which is reflected in our consultation fee. Rather than marking up garments to subsidize this attention, we've created a transparent pricing model where the consultation stands as its own valuable experience. The resulting garment pulls are based on your budget. Items carried in our store have a modest margin—without the typical 8-10x markup of designer labels. This approach allows us to invest in quality of experience and fair compensation for skilled stylists while providing exceptional value compared to luxury brands offering less personalization.

Our waitlist exists because we've chosen to grow through excellence rather than efficiency. Each EDITH stylist undergoes a six-month apprenticeship program inspired by atelier traditions before working independently with clients. This creates a natural capacity constraint that we honor rather than compromise. While technology companies typically scale by reducing human interaction, we're deliberately preserving the irreplaceable elements of personal attention and craftsmanship. This approach ensures each client receives the full depth of the EDITH experience—something we've found impossible to replicate through algorithm-driven scaling methods used by our competitors.

EDITH prioritizes sourcing within a 50-mile radius of where you are ordering from. By a carefully curated network of specialized craftspeople and retailers in every major city in the US—this proximity allows our stylists to collaborate directly with makers and sellers to effectively hyper-localize the supply chains. While many brands outsource globally for cost savings or claim "made in USA" with minimal local involvement, our hyperlocal approach creates a living ecosystem of supply and demand. The result is a community driven approach to retail.

EDITH approaches brands that share the philosophy we call 'intentional curation' rather than simply checking sustainability boxes. Our brand and retail partners have been selected based on their commitment to quality, longevity, sustainability, and appropriate application for each specific garment—recognizing that true sustainability comes from creating pieces that remain relevant and functional for years. When we do carry our own inventory, our catalog focuses on natural performance fabrics with minimal processing that age beautifully, developing character rather than deteriorating. This stands in contrast to both fast fashion's disposable materials and the fashion industry's trend toward synthetic 'sustainable' fabrics that often contain hidden environmental costs.

Your relationship with EDITH evolves through what we call 'narrative continuity'—a practice borrowed from Edith Head's legendary approach to character development through costume. Your stylist maintains a visual journal of your evolving style story, noting not just measurements and color preferences, but how different pieces serve your lifestyle moments and the subtle evolution of your aesthetic sensibilities. Unlike algorithm-driven preference tracking that reduces you to data points, this human-centered approach captures nuances technology simply cannot—like how you described feeling in a particular garment or which pieces consistently earn you compliments. This creates a deeply personal styling experience that becomes more intuitive over time.

Edith Head revolutionized Hollywood by understanding that costume design wasn't about dressing bodies—it was about capturing essence. She knew that clothing could help actors embody characters by making them feel authentically transformed. EDITH applies this transformative philosophy to personal style, recognizing that your wardrobe should not just fit your body but amplify your presence. While most styling services focus on what looks good, we focus on what feels right—that ineffable quality when a garment becomes an extension of your identity. This deeper understanding of clothing psychology sets our approach apart from conventional styling that simply matches current trends to basic body types.

Our approach to body flattery goes beyond generic "body type" classifications that often oversimplify individual uniqueness. Each EDITH stylist brings a minimum of 15 years of industry experience, having trained in theatrical costume design principles that consider how garments interact with the body in motion—not just in static positions.

During your consultation, we conduct a comprehensive analysis that includes:

• Precise proportional measurements beyond standard sizing metrics

• Assessment of your personal comfort zones and style aspirations

• Evaluation of fabric behavior and drape on different body structures

• Understanding of visual balance principles to enhance your natural features

Unlike algorithm-based systems or retail stylists who work within limited inventory, our recommendations aren't constrained by current season availability or trending silhouettes. We focus on timeless principles of visual harmony customized to your unique proportions.

Many clients tell us they discover entirely new silhouettes they'd previously avoided based on conventional "rules" for their body type, only to find these become signature elements of their personal style. Our success lies in enhancing the body you have today while honoring your comfort and authentic expression.

While we carefully match each client with a stylist based on aesthetic compatibility, lifestyle needs, and scheduling alignment, we understand the importance of personal chemistry in the styling relationship.

Our matching process includes:

• Analysis of your style questionnaire and inspiration images

• Consideration of your career field and lifestyle requirements

• Evaluation of specialized expertise (e.g., corporate wardrobing, sustainable fashion focus, etc.)

If you have a specific stylist request after browsing our team profiles, simply email support@myedith.com with your preference, and we'll do our utmost to accommodate. Many clients discover that our matching process intuitively connects them with the perfect stylist, but we prioritize your comfort and confidence in this intimate creative partnership.

Unlike services that randomly assign stylists or use automated systems, we approach this pairing as a crucial foundation for your EDITH experience—ensuring genuine connection and understanding from your very first interaction.

Absolutely. While we take pride in our thoughtful matching process, we recognize that personal chemistry and aesthetic alignment are subjective. You may request a new stylist at any time by emailing support@myedith.com or through your personal client portal.

When a switch is requested, we:

• Facilitate a seamless transition without requiring you to repeat your initial consultation

• Ensure comprehensive transfer of your style profile and preferences

• Offer an introductory meeting with your new stylist at no additional charge

• Maintain access to your previous recommendations for continuity

We view stylist compatibility as essential to your satisfaction and never want you to feel locked into a relationship that doesn't inspire complete confidence. Unlike services that assign stylists based solely on availability, we believe in the transformative power of finding your perfect creative partner—even if that requires exploration.

We encourage open communication about your needs and expectations throughout the process.

We stand firmly behind our expertise with a satisfaction commitment that reflects our confidence. If your recommendations don't align with your expectations or lifestyle needs, we offer:

1. A complimentary recommendation refinement process where your stylist will adjust selections based on your specific feedback

2. Option for an additional consultation at no charge to explore your preferences more deeply

3. Opportunity to connect with our Client Experience Director for personalized resolution

Unlike retail styling services with limited accountability, we view each recommendation as a professional statement—one we're committed to standing behind. Our historical client satisfaction metrics show that over 97% of clients are delighted with their initial recommendations, and those requiring refinement typically become our most loyal clients due to the attentiveness of our response.

We ask only that you provide specific feedback about what didn't meet your expectations, as this creates valuable context for ensuring your complete satisfaction. The EDITH experience is designed to evolve with you, and constructive dialogue helps us refine our understanding of your unique needs.

The EDITH ordering experience eliminates the fragmentation of traditional shopping while maintaining access to a curated universe of quality brands. Once you approve your recommendations, our process unfolds as follows:

1. Your personal client portal displays your complete selection with detailed information about fit, fabric, and styling versatility

2. When we carry the items in our catlaog, you can select the items you wish to purchase through our streamlined checkout system. If we find items that we do not carry, you will be able to purchase directly from the seller.

3. Our procurement team handles all sourcing directly, often accessing designer stock unavailable to the general public

4. We consolidate orders from multiple brands into a single transaction with one convenient checkout

This concierge approach means you never need to create multiple accounts, track different packages, and, when possible, navigate various return policies. We leverage our industry relationships to secure preferred pricing and often have access to pre-release or limited-availability pieces.

For special requests or custom items, we provide clear timelines and regular updates throughout the procurement process. The entire experience is designed to feel effortless while providing unprecedented access to quality pieces specifically selected for you.

Our approach to pricing reflects our commitment to value and transparency. While we prioritize sourcing from retailers and brands with competitive pricing, we recognize that price fluctuations occur. Our policy for items that we carry in our inventory includes:

• Proactive price adjustments if we identify a significant price difference in the market for items that we carry

• Case-by-case evaluation of price matching requests with emphasis on identical items (same color, size, and condition)

• Alternative recommendations at your desired price point if exact matching isn't possible

What sets our approach apart is that we're not incentivized to push higher-priced items, as our compensation isn't commission-based. This allows us to focus exclusively on value and appropriateness for your needs. If you find a better price elsewhere within 7 days of purchase, simply email the details to your stylist, and we'll work to match it or find a comparable alternative.

We believe transparency builds trust, which is why our pricing structure aims to provide exceptional value through access and curation rather than markup.

We understand that circumstances change, and our refund policy is designed with flexibility and fairness in mind. For consultation services and styling packages:

• Full refunds are available within 48 hours of purchase if no services have been rendered

• Partial refunds are considered based on completed services and resources invested

• Service credits can be offered as an alternative to refunds, remaining valid for 12 months

• Subscription services can be paused for up to 3 months without penalty

For merchandise purchased through our platform, refund processing follows these guidelines:

• Refunds are processed on a case-by-case basis

• Original payment methods are credited directly, with no store credit requirements

• Special orders and custom pieces have specific refund terms clearly communicated at purchase

Each situation is evaluated with consideration for your specific circumstances and relationship with EDITH. Our Client Experience Director has discretion to make exceptions for loyal clients or unusual situations, prioritizing long-term satisfaction over rigid policies.

Unlike services with inflexible terms, we approach refunds as an opportunity to demonstrate our commitment to your experience—recognizing that flexibility builds lasting relationships.

The EDITH experience extends well beyond the initial selection of pieces. With our services, your stylist creates a comprehensive styling ecosystem that includes:

• Personalized digital style boards showcasing multiple outfit combinations for each new piece

• Seasonal capsule planning that demonstrates versatility across different occasions

• Video tutorials addressing specific styling techniques relevant to your selections

• Detailed notes on proportional balance, color psychology, and accessorizing

• Recommendations for existing wardrobe items that pair well with new acquisitions

These resources are accessible through your client portal indefinitely with your subscription, creating an evolving style reference library. Unlike traditional retail experiences where guidance ends at purchase, your EDITH stylist remains available for styling questions via email for 30 days after delivery.

For clients who prefer hands-on guidance, we offer optional virtual styling sessions where your stylist can provide real-time feedback as you try different combinations, addressing specific questions about accessories, shoes, and occasion-appropriate styling.

This continuing education approach ensures you extract maximum versatility and confidence from each piece—transforming individual items into a cohesive, adaptable wardrobe.

Absolutely! Thoughtful integration with your existing wardrobe is a cornerstone of the EDITH sustainability philosophy. Unlike styling services that encourage wholesale wardrobe replacement, we believe in building upon quality pieces you already own and love. Our integration approach includes:

• Optional wardrobe audit where you share images of key existing pieces

• Creation of a digital "mix and match" matrix showing combinations between new and existing items

• Recommendations for minor alterations that might refresh beloved pieces

• Suggestions for accessories that bridge between new and existing garments

• Identification of potential gaps that, when filled, would exponentially increase outfit possibilities

This approach ensures maximum versatility while respecting your attachment to meaningful pieces already in your closet. Many clients report that their EDITH experience transformed their relationship with previously underutilized items, giving new life to forgotten favorites.

For Privé members, we offer seasonal refresh consultations specifically focused on incorporating new trends or seasonal pieces with your established wardrobe foundation—creating effortless evolution rather than constant reinvention.

EDITH maintains relationships with over 500 carefully vetted brands spanning multiple continents, price points, and aesthetic directions. Our brand portfolio includes:

• Established European design houses from Italy, France, Spain, and Scandinavia

• Emerging independent designers with exceptional craftsmanship standards

• Sustainable and ethical brands meeting our strict production criteria

• Specialized labels excelling in specific categories (e.g., knitwear, tailoring)

• Custom and made-to-measure partners for perfect-fit essentials

Unlike department stores or multi-brand retailers constrained by seasonal buying decisions, we can access archived pieces, pre-release collections, and limited distribution items through our professional network. This provides our clients with unprecedented selection breadth.

Our brand partnerships are continuously evaluated based on quality consistency, ethical practices, and client satisfaction metrics. While we never accept incentives for recommending specific brands, we do leverage our collective purchasing volume to negotiate preferred pricing for our clients.

Most importantly, our brand-agnostic approach means recommendations are based solely on suitability for your needs rather than inventory constraints or promotional considerations—ensuring truly personalized selections.

We approach data security with the same meticulous attention we bring to personal styling. Your information is protected through:

• Enterprise-grade encryption (AES-256) for all stored personal and payment data

• Strict access controls limiting data visibility to only your assigned stylist and essential support staff

• Regular third-party security audits and compliance with GDPR and CCPA regulations

• Secure payment processing through PCI-DSS compliant partners

• Comprehensive data minimization practices—we collect only what's necessary to provide exceptional service

Unlike many fashion platforms that monetize customer data through advertising partnerships or trend analytics, we maintain an absolute commitment never to sell, share, or monetize your information. Our business model relies exclusively on service excellence and client satisfaction, not data exploitation.

All stylist communications occur through our secure platform rather than personal email accounts, and our internal protocols include regular security training and strict guidelines for client information handling.

Your privacy preferences are documented during onboarding and can be updated at any time through your secure client portal or by contacting our Privacy Officer directly at privacy@myedith.com.

Your EDITH recommendations are designed to serve as a portable style companion, perfect for focused shopping during travel. Your personal boutique functions as:

• A digital shopping guide accessible from any device, even offline

• A reference for proportions, silhouettes, and color palettes that complement you

• A tool for evaluating potential purchases against your established style direction

• A resource that sales associates can view to better assist you in unfamiliar stores

For clients with planned travel, we offer specialized services including:

• City-specific shopping guides for your destination highlighting recommended boutiques

• Pre-arranged appointments with personal shoppers at exclusive locations

• Curated lists of local designers aligned with your aesthetic

• Virtual styling sessions during your trip to evaluate potential purchases

Many clients find that having their EDITH recommendations accessible while traveling leads to more confident purchases and fewer regrettable impulse buys. Your boutique effectively creates a "filter" through which to evaluate new items, ensuring cohesion with your overall style narrative even when exploring new brands or destinations.

For Privé members, we can create a travel-specific capsule recommendation tailored to your destination, planned activities, and packing constraints.

Yes! While maintaining strict client confidentiality, we maintain an inspiration portfolio showcasing anonymized examples of successful client curation projects. This collection includes:

• Before/after transformation stories (with client permission)

• Sample capsule wardrobes for various lifestyles and aesthetic directions

• Examples of how we've solved specific styling challenges

• Seasonal trend interpretations across different personal styles

To view relevant examples aligned with your aesthetic interests, simply email support@myedith.com with a brief description of what you're curious to see. Your assigned stylist can also share specific examples that might resonate with your style aspirations during your consultation.

It's worth noting that while these examples demonstrate our capabilities, each EDITH experience is completely bespoke—we never recycle recommendations or apply formulaic approaches across different clients. The portfolio serves as inspiration rather than a template, showcasing our versatility and attention to individual client needs.

For privacy reasons, certain exclusive client projects remain confidential, but our portfolio encompasses a diverse range of styles, body types, and wardrobe objectives.

Your style profile is designed to evolve alongside your preferences and needs. You can update or refine your profile through multiple channels:

• Direct email communication with your stylist

• Your secure client portal

• Scheduled style refresh calls (included quarterly with Privé membership)

• Feedback notes on specific recommendations, which automatically update your profile

For specific brand requests or designer preferences, we recommend including:

• Why this brand appeals to you (aesthetic, fit, values, etc.)

• Any previous experience with the brand (positive or negative)

• Specific pieces or collections of interest

• Budget considerations related to these preferences

Unlike algorithm-driven services that require extensive input before adapting recommendations, your EDITH stylist continuously refines their understanding through every interaction. Many clients find that casual mentions of preferences are seamlessly incorporated into future recommendations—reflecting our commitment to attentive, responsive service.

Your style profile is a living document rather than a static questionnaire, becoming increasingly nuanced as our relationship develops. This approach ensures recommendations evolve naturally alongside your tastes and lifestyle needs.